At anatod ®, we want to add a Level 1 Technical Support eager to grow, learn and accompany our clients in their daily lives.
🔧 What will your tasks be?
- Provide Level 1 support to our clients (via chat, email or video call)
- Document usage guides and system procedures
- Train new users in the use of our platforms
- Escalate complex cases to Tier 2 team when necessary
💡 We are looking for someone who has:
- Management of digital tools
- Excellent communication skills
- Proactivity, patience and attention to detail
- You want to work in a team and learn about the world ISP
📘 Knowledge that adds up (not exclusive):
- Knowledge of processes
- Basic accounting and billing
✈️ Availability to travel to events and fairs, both local and international.
🌍 Modality: In person (with remote days), in our office Bahía Blanca, Argentina.
🕒 Day: Full time (9 a.m. to 5 p.m., Monday to Friday)
If you are interested in being part of a company in full growth and with real challenges, We want to meet you!
📩 Send your CV to [email protected] with the matter “Level 1 Support CV”