If you use Freschat, it is important that you read this.
VERY IMPORTANT
On 08/16/2024 the version of API legacy that connected the system with Freshchat SmartPlug will be decommissioned.
This withdrawal is part of the latest transition to the current API, with greater security and control over the system data, which we have been working on for several months https://www.anatod.com/2024/03/importante-15-dias-para-la-baja-de-api-legacy/
To configure Freshchat again, use the new guide where we made an example integration that you can adapt to.
https://docs.ispkeeper.com/docs/freshchat-smartplug
It is important to note that each client must configure their own Smartplug since anatod does not have access to them.
Any questions or queries, contact support.